TNCloudKart Terms-and-Conditions
1. Introduction and Acceptance of Terms
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms and conditions for access or usage of domain name \ [www.tncloudkart.com\] (“Website”), including the related mobile site and mobile application (hereinafter referred to as “Platform”)
The Platform is owned and operated by TNCloudKart, a sole proprietorship registered under the applicable laws of India, with its registered office at Subadhanam Illam, #4/379 A1, Pasuvapalayam, Weavers Colony, RajanNagar Post, Bavanisagar Via, Sathyamangalam Taluk, Erode District-638451, Tamil Nadu, India (hereinafter referred to as “TNCloudKart”).
By using tncloudkart.com, you (“the User”) acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. This is a legally binding agreement. If you disagree with any part of these terms, please refrain from using the website.
Welcome to tncloudkart.com (“we,” “us,” “our,” or “tncloudkart”). By accessing or purchasing from our site, you agree to the following terms and conditions. These govern your use of our website, so please read them carefully. If you have questions, reach out to our team at support@tncloudkart.com.
Legal Basis:
These terms are constructed per the applicable laws of Tamil Nadu, India. Relevant laws include the Information Technology Act, 2000, Indian Penal Code, 1860, Consumer Protection Act, 2019, Payment and Settlement Systems Act, 2007, Copyright Act, 1957, and Indian Contract Act, 1872. All disputes will be governed under the jurisdiction of Tamil Nadu, India. You must be at least 18 years old to use this site or have parental consent.
2. User Account Responsibilities
Creating an account on Tncloudkart.com allows you to make purchases, view your order history, and receive exclusive offers. It’s important to provide accurate and up-to-date information to facilitate a smooth purchasing experience.
Responsibilities:
You are responsible for the security of your account credentials and agree not to share them with anyone. Notify tncloudkart immediately of any unauthorized access or security breach.
Legal Note:
Under Section 43A of the Information Technology Act, TNCloudKart is committed to protecting users’ sensitive information; however, you are responsible for ensuring the security of your account.
3. Product Information and Pricing
Product Descriptions:
We strive to offer complete, accurate information about our products.
However, please be aware that:
Products may vary slightly in color or packaging compared to images displayed on the website.
Errors in product descriptions, pricing, and availability are possible, and tncloudkart reserves the right to correct them as needed.
Pricing and Tax Information:
All prices are listed in [currency, e.g., INR] and exclude taxes unless stated otherwise.
Sales tax, if applicable, will be calculated at checkout according to your region’s tax laws.
Legal Basis:
The Consumer Protection Act, 2019 ensures that you, as a customer, are entitled to accurate product information and protection against unfair practices.
4. Payment Terms
Overview:
tncloudkart offers secure payment processing through [list accepted payment methods, e.g., Visa, Mastercard, UPI, digital wallets]. All transactions are encrypted for security.
Refunds and Reversals:
Payments made are final unless subject to a refund as per our policy below. We reserve the right to hold or cancel orders if fraud is suspected.
Legal Protection for Users:
According to Section 30A of the Payment and Settlement Systems Act, all financial transactions are handled with high security standards to ensure safe payments. Any issues with payment processing can be raised directly with TNCloudKart.
5. Shipping and Delivery
Overview:
Orders are processed promptly, and you will receive a tracking link to monitor the status of your delivery.
Processing Time: Generally, orders are processed within [1-3 business days].
Shipping Timeline: Delivery times vary based on your location and selected shipping method.
International Orders: Additional fees, duties, or taxes may apply for international orders and are the customer’s responsibility.
Legal Clarity:
The Consumer Protection (E-Commerce) Rules, 2020 mandate that customers are provided with tracking information and notified of any delays or disruptions.
6. Return, Refund, and Exchange Policy
Return and Refund Eligibility:
We want you to be satisfied with your purchase. If for any reason you’re not, please contact us within [7 days] of delivery to request a return.
Eligible returns include:
Products that are unused, in original condition, and in original packaging.
Non-perishable items (please note that food products may have different policies).
Exchange Policy:
Exchanges are processed based on product availability. If an exchange cannot be fulfilled, a refund will be issued according to our policy.
Legal Note:
This policy aligns with the Consumer Protection (E-Commerce) Rules, 2020, which support customer rights to fair returns and exchanges.
7. Limitation of Liability
User Acknowledgment:
tncloudkart is not liable for indirect damages, loss of profits, or any incident resulting from product misuse, delays, or third-party issues.
We are only liable for the total purchase amount if any product defect is proven.
tncloudkart does not take responsibility for external delays or damages during shipping.
Legal Limitation:
Under Section 73 of the Indian Contract Act, liability is limited to the amount paid for the product unless specified otherwise.
8. Intellectual Property
Protection of Our Content:
tncloudkart.com contains content that is the intellectual property of tncloudkart or its licensors. Unauthorized use of any text, images, logos, or other proprietary content is prohibited.
Legal Basis:
The Copyright Act, 1957 protects our right to enforce any misuse of tncloudkart’s content. Unauthorized reproduction or distribution is subject to legal action.
9. Privacy Policy
Overview:
At tncloudkart, we take your privacy seriously. All personal data collected is handled according to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Data Usage:
We only collect personal data necessary to complete your transactions.
tncloudkart does not share, sell, or disclose your information without your consent, except where required by law.
Please refer to our Privacy Policy for detailed information.
10. Governing Law and Jurisdiction
Legal Basis:
These terms are governed by the laws of Tamil Nadu, India. All disputes shall be resolved exclusively in the courts of Tamil Nadu.
11. Changes to Terms and Conditions tncloudkart reserves the right to update these terms at any time. Changes will be effective immediately upon posting, and the “Last Updated” date will reflect the most recent update. Customer Notice: You are encouraged to review these terms periodically to stay informed. Your continued use of tncloudkart.com signifies your acceptance of any changes. Contact Us If you have any questions or concerns about these terms, please contact us at: Email: support@tncloudkart.com.